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At Community Finance Ireland we take a hands-on approach when it comes to working with our clients. We put people first. When our clients call with a query, they hear a familiar voice at the end of the phone. They know the face who is at the other end of an email. Our Change-Makers are on the ground, supporting communities, meeting clients and making an impact in their regions.

We speak finance but we hear people – So, we thought you might like to get to know them a bit better.

Our next Change-Maker is Anne Graham, Client Executive from Drumfries, Co.Donegal. A new face in the Community Finance Ireland team, Anne is taking advantage of the easing of restrictions to get out and about in Connaught to meet with clients like Sensational Kids, Ballinasloe Town Hall Theatre and Alone.

Some of Anne’s clients from L to R: Sensational Kids, Ballinasloe Town Hall Theatre and Alone.

What did your journey to Community Finance Ireland look like?

I have worked in Financial Services throughout my whole career and wore many hats such as a Loan & Mortgage Advisor and Business Executive, these roles provided me with me valuable credit assessment skills which I bring to my new role at Community Finance Ireland.

Throughout my career, I gained invaluable and highly educational, practical experience but I felt I still needed a formal qualification to complement the skills I garnered over the years.  In 2017, I decided to undertake an MBA in Business Administration, through University of Ulster, which I completed in May 2020.  I thoroughly enjoyed this educational experience and believe the timing of this course was ideal as it allowed me to reflect, value and share my professional, practical and voluntary experience. 

Away from work, I have been a volunteer at our local community centreSliabh Sneacht CentreI began working with our committee as a treasurer and fundraiser and I now hold the position of chairperson.  This voluntary experience was instrumental in steering my latest career move to CFI as I fully understand the challenges, difficulties and rewarding experience that comes with working in a community setting and that sense of shared achievement when your dream becomes a reality.  I can’t wait to help and support ‘the dreamers’ and I believe I am ideally positioned to support ‘the change makers’ as I have walked their path before.

What does your current client base look like? Are there sectors you expect to see or want to see growth in?

My current client base is broad and diverse and includes everything from tourism and sport, to housing associations and forestry groups. Out here in the west we have rich cultural heritage and strong community organisations so I work with a range of community centres, museums, arts centres, drama groups, church and faith-based groups. One day I’m talking to an angling group, the next is a counselling service, the next it’s a community playgroup.

As a result of Covid-19, I think we’ll see more organisations within those sectors growing and trying to meet the changing demands in their local communities. Covid-19 has also shown us the benefits of physical activity and outdoor spaces. Staycations will provide growth opportunities in tourism and outdoor pursuits. The pandemic has shown that we don’t necessarily need to be tied to a fixed office space and as a result, growth of remote working hubs has been fast tracked. Never has the concept of wellbeing and mental health ever been amplified more and its importance to every facet of our society, the need for connectedness and community has been magnified and immeasurable.

Do you have a client that, in your opinion, best demonstrates the impact Community Finance Ireland can have?

To me, there are a number of clients that really demonstrate the impact Community Finance Ireland can have.

Tourmakeady GAA Club in Mayo are exemplars in what can be achieved in a rural sports Club. It is much more than a sports club it is the community centre of this locality.

IRD Kiltimagh in Mayo who support directly and indirectly Enterprise, Tourism, Housing, Arts, any other community group that needs support.

How do you switch off from work? What are your hobbies and interests?

I switch off by spending time with family and friends. I’m kept busy during the week with my son and daughter’s sporting activities (football and GAA). Most nights there is training or match to attend. At the weekends I try to squeeze in a bit of jogging and sea swimming with friends and walking with family. I also enjoy cooking and trying out new recipes when time allows, and have recently joined a ladies’ book club so I’m looking forward to reading more.

Now you know a little more about us, we’d like to hear about you.

If you and your team have a dream that could make a difference in your community, we’re here to listen. Whether you want to change something by solving a problem or creating an opportunity, we want to hear what you have to say.